Best Practices

General

• Using Airplane Mode/DND
• Connectivity Recommendations
• Scheduled Future Events
• Using Deep Linking

Loupe Standards and Expectations

• Topps/Panini Release Date Policy
• Loupe's All Items Ship Policy
• Loupe's Repack Policy
• What is Loupe's Expected Shipping Timeframe?
• Shipping High-Value ($500+) Shipments

Handling Customer Issues

• How does Loupe Handle Support Issues?
• Customer Reporting an Item was Not in Their Shipment
• My Customer is Reporting That Their Item was Damaged During Shipment
• Customer Requesting a Refund
• Handling Disruptive Customers